We at Osaka Serviced Apartments (Osaka Suites & Hotels) take your privacy seriously and are committed to protecting your privacy and safeguarding your data. We value your trust in allowing us to do this in a careful and sensible manner.
We collect your data and personal information in the following ways:
With your permission, your contact details may be used to supply information to you by telephone, email or post, about our company. And to send you occasional promotional material, such as information about special offers, which we think you, might find valuable. If you do not agree to receive this information, you may opt out from receiving future information at any time; see the opt-out section of this policy.
The information and data we collect is important for the Osaka Serviced Apartments and we would not want to share this anyone else. Unless we have your express consent, we will never disclose, rent, trade or sell your personal data to any third parties for their marketing or mailing purposes.
Credit or debit card data is never viewed or disclosed to anyone, ever.
You can usually change your browser’s settings so that it will not accept cookies, although this may restrict some website functionality.
We follow strict security procedures in the storage and disclosure of information, which you have given us. This is to prevent unauthorized access or unlawful processing of your personal information. For additional peace of mind, credit card details are not recorded on Osaka Serviced Apartments site when booking a room.
We will always ask your permission before sending you electronic marketing information. This ensures you only receive information that you have given us permission to send and are willing to receive.
It is possible, if you have given us your permission to receive a type of electronic marketing communication, to alter your contact preferences at any time. You can do this by:
Please note it is not possible to ‘opt-out’ of receiving communication from us, which relate to your bookings. This ensures we can always contact you in the event of a circumstance that affects your stay with us.
We might receive information about you from other sources, such as the Mail Preference Service, and add it to our account information. This ensures that the quality of data we have on your account(s) is maintained properly.
If you wish to view, delete or amend any of the information we hold on you, contacting us in writing at the address provided above can do this. We will not charge for amending or deleting personal information, but may charge for viewing information held on you as specified in the Data Protection Act (1998).